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[商务英语] 电话篇 Telephone Calls

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楼主
发表于 2011-12-3 15:46:30 | 只看该作者 回帖奖励 |正序浏览 |阅读模式


1.  I am sorry I wasn’t in when you called.
    That’s all right.
    很抱歉你来电话时我不在。
  没关系。

2. Could you put me through to the toy department?
请帮我接玩具部好吗?

4. My name is Tony Smith, Shanghai Hotel Room 2107. My phone number is 6567- 8900
我叫托尼·史密斯,住上海宾馆2107房间,我的电话号码是 6567-8900。

5. Please make a remittance of 1,500 Yuan for the books you’ve ordered. The postage is included.
您订的书请汇款一千五百元过来,邮资包括在内。

6. Hold on a moment please.
请稍等。

7. I’ll see if she is in.
我去看看她有没有在。

8. I am afraid she is out at the moment.
对不起,她这会出去了。

9. I’ll be pleased to if I can.
如果能的话,我很高兴。

10. Extension 121, please.
    Sorry, the line is busy.
  请接121号分机。
  对不起,线路忙。

11. Could I speak to Mr. Johnson, please?
    Sorry, there is no one by the name of Johnson here.
  我可以和约翰逊先生通话吗?
  对不起,这里没人叫约翰逊。

12. Could you hold on a minute? I’ll get him for you.
    Certainly. Thanks.
  稍等,我帮你去叫他.
  行,谢谢。

13. Mr. Smith is tied up at the moment.
    OK. I’ll call again later.
    史密斯先生现在脱不开身。
    好的,我回头再打电话过来。
71#
 楼主| 发表于 2011-12-3 16:08:40 | 只看该作者
A: When can I have your firm C.I.F. prices, that is to say, the final offer, Mr. London?

B: We’ll have them worked out by this evening and let you have them tomorrow morning. Would you be free to come by then?

A: Yes. I’ll be here tomorrow morning at 10.

B: Perfect. Our offer remains open for 3 days.

A: I don’t need that long to make up my mind. If your prices are agreeable and if I can get the commission I want, I can place the order right away.

B: I’m sure you’ll find our price most favorable. Elsewhere prices for hardware have gone up tremendously in recent years. Our prices haven’t changed much.

-- 伦敦先生,什么时候能给我你们公司确认的到岸价格,那就是,最后的报价?

-- 我们将在今晚制定出来,明天早上让你拿到。到时你有时间过来 吗?

-- 可以,明天早上10点我过来这里。

-- 太好了,我们的报价三天有效。
-- 我不需要那么长时间来做决定。如果你们提供的价格合适,而且如 果我能得到我想要的佣金,我可以立即下订单。

-- 你会发现我们的价格是最优惠的。近几年来,其他地方五金的价格 上涨幅度很大,而我们的价格变化不大。

A: I’m glad to hear that. As I’ve just said, I hope to conclude some substantial business with you.

B: We shall be very pleased. Is there anything else I can do for you, Mrs. Anderson?

A: I’m buying for chain department stores in Canada. They are also interested in Egyptian carpets. Could you introduce me to the person in charge of this line?

B: Certainly, I’ll make an appointment for you with Mr. Jordan of the Egypt National Native Produce and Animal By-products Import and Export Corporation.

A: Thank you very much.


-- 那太好了。正如我刚才所说的,我希望与你们做成一些大买卖。

-- 我们也很高兴。我还能为您做点其他什么吗,安德森女士?

-- 我为加拿大的连锁百货店选购货物。他们还对埃及地毯很感兴趣。 你们能为我介绍做这行的人吗?

-- 当然可以。我会为您和乔丹先生预约一下,他是埃及国家土畜产进 出口公司的。

-- 非常感谢你们。


70#
 楼主| 发表于 2011-12-3 16:08:05 | 只看该作者
A: I’m glad to have the opportunity of visiting your corporation. I hope to conclude some substantial business with you.

B: It’s a great pleasure to meet you, Mr. Brown. I believe you have seen our exhibits in the showroom. May I know what particular items you’re interested in?

A: I’m interested in your hardware. I’ve seen the exhibits and studied your catalogues. I think some of the items will find a ready market in Canada. Here is a list of my requirements, for which I’d like to have your lowest quotations, C.I.F. Vancouver.

-- 我很高兴有这个机会参观你们公司。我希望能与您谈下大笔生意。
-- 很高兴见到您,布朗先生。我想您已经看过我们展示厅里的产品了。 可否知道您具体对哪些商品感兴趣?
-- 我对你们的五金产品感兴趣。我已看过你们的展示品并仔细看过你 们的目录册。我想其中的一些产品很快就能在加拿大畅销。这是我 所列的需求单,请给予最优惠的报价,温哥华到岸价。
B: Thank you for your inquiry. Would you tell us the quantity you require so that we can work out the offers?

A: I’ll do that. Meanwhile, could you give me an indication of price?

B: Here are our F.O.B. price lists. All the prices in the lists are subject to our confirmation.

A: What about the commission? From European suppliers I usually get a 3 to 5 percent commission for my imports. It’s the general practice.

B: As a rule we don’t allow any commission. But if the order is a substantial one, we’ll consider it.

A: You see, but I do business on a commission basis. A commission on your prices would make it easier for me to promote sales. Even two or three percent would help.

B: That’s something we can discuss later.

-- 感谢您的询价。您能告诉我们您需要的数量以便我们报价吗?

-- 我会的,同时你能给我一个估计价格吗?

-- 这是我们的离岸价单,里面所有的价格都以我方确认为准。

-- 佣金呢?从欧洲供销商那里,我通常可以得到进口产品3-5%的佣 金。这是惯例。

-- 一般来说,我们不允许任何佣金。但是如果订单数量可观,我们会 考虑的。

-- 但我是在佣金的基础上做生意的。你们在价格上提供佣金将使我推 销产品更加容易一些。即使2%或3%也是可以的。

-- 这个问题我们可以以后再讨论
69#
 楼主| 发表于 2011-12-3 16:07:34 | 只看该作者
A: Good afternoon. I am Mr. Brown, the Import manager of Atlantic Industries Ltd, Sidney, Australia. This is my card.

B: Good afternoon, Mr. Brown. My name is Mrs. Anderson, manager of the sales department.

A: Nice to see you, Mrs. Anderson.

B: Nice to see you too, Mr. Brown. Won’t you sit down?

A: Thank you.

B: What would you like, tea or coffee?

A: I’d prefer coffee if you don’t mind.

B: Is it your first trip to the Fair, Mr. Brown?

A: No, it’s the fourth time.



-- 下午好!我是布朗先生,是澳大利亚悉尼大西洋工业有限公司进口部经理。这是我的名片。

-- 布朗先生,下午好!我是安德森女士,销售部的经理。

-- 见到你很高兴,安德森女士。

-- 布朗先生,我也很高兴见到你,请坐。

-- 谢谢。

-- 你愿喝茶还是咖啡?

-- 如不介意请来杯咖啡吧。

-- 布朗先生,这是您第一次参加博览会吗?

--   不,这是第四次了。

B: Good. Is there anything you find changed about the Fair?

A: Yes, a great deal. The business scope has been broadened, and there are more visitors than ever before.

B: Really, Mr. Brown? Did you find anything interesting?

A: Oh, yes. Quite a bit. But we are especially interested in your products.

B: We are glad to hear that. What items are you particularly inter - ested in?

A: Women’s dresses. They are fashionable and suit Australian women well, too. If they are of high quality and the prices are reasonable, we’ll purchase large quantities of them. Will you please quote us a price?

B: All right.



-- 太好了。您发现博览会有什么变化吗?

-- 对,变化很大。经营范围扩大了,而且客户也多了很多。

-- 布朗先生,真的吗?你有没有发现感兴趣的商品?

-- 是的,有很多。我们对你们的产品尤其感兴趣。

-- 听你这样说我们真高兴。您对什么产品尤其感兴趣呢?

-- 连衣裙。这些连衣裙的款式不仅时髦,而且很适合澳洲妇女穿着。 如果这些衣服质量好,价格合理,我们将大量订购。您能开个价吗?

-- 那好吧。
68#
 楼主| 发表于 2011-12-3 16:07:09 | 只看该作者
20. We have quoted this price based on careful calculations.

这个报价是我们在精打细算的基础上得出来的。
67#
 楼主| 发表于 2011-12-3 16:06:52 | 只看该作者
19. Would you please quote me your prices for the goods?

你能报给我这些商品的价格吗?
66#
 楼主| 发表于 2011-12-3 16:06:38 | 只看该作者
18. Those items are in the greatest demand in foreign markets.

那些产品在国外市场上的需求量很大。
65#
 楼主| 发表于 2011-12-3 16:06:26 | 只看该作者
17. Please quote us your price for 100 units of Item 6 in your catalog.

请给我们提供你们产品目录册上100组6号产品的报价。
64#
 楼主| 发表于 2011-12-3 16:06:11 | 只看该作者
16. As a rule, we deliver all our orders within 3 months after receipt of the covering letters of credit.

一般来说,在收到相关信用证后三个月内我们就全部交货。
63#
 楼主| 发表于 2011-12-3 16:05:34 | 只看该作者
15. Now that we have already made an inquiry on your articles, will you please make an offer before the end of this month?

既然我们已经对你们的产品进行了询价,请在月底前报价。
62#
 楼主| 发表于 2011-12-3 16:05:15 | 只看该作者
14. Mr. Smith is making an inquiry for green tea.

史密斯先生正在对绿茶进行询价。
61#
 楼主| 发表于 2011-12-3 16:04:56 | 只看该作者
13. Please keep us informed of the latest quotation for the following items.
请告知我方下列货物的最低价格。
60#
 楼主| 发表于 2011-12-3 16:04:35 | 只看该作者
12. Please quote your lowest price CIF Seattle for each of the follow- ing items, including our 5% commission.

请就下列每项货物向我方报成本加运费、保险费到西雅图的最低价 格,其中包括我们百分之五的佣金。
59#
 楼主| 发表于 2011-12-3 16:04:17 | 只看该作者
11. We would appreciate your letting us know what discount you can grant if we give you a long-term regular order.

若我方向你们长期订货,请告知能给予多少折扣,不甚感激。
58#
 楼主| 发表于 2011-12-3 16:04:01 | 只看该作者
10. As there is a growing demand for this article, we have to ask you for a special discount.

鉴于我方市场对此货的需求日增,务请你们考虑给予特别折扣。
57#
 楼主| 发表于 2011-12-3 16:03:14 | 只看该作者
9. If your quality is good and the price is suitable for our market, we would consider signing a long-term contract with you.

若质量好且价格适合我方市场的话,我们愿考虑与你方签署一项长期合同。
56#
 楼主| 发表于 2011-12-3 16:02:59 | 只看该作者
8. If your prices are reasonable, we may place a large order with you.

若贵方价格合理,我们可能向你们大量订货。
55#
 楼主| 发表于 2011-12-3 16:02:37 | 只看该作者
7. Will you please inform us of the prices at which you can supply?
请告知我们贵方能供货的价格。
54#
 楼主| 发表于 2011-12-3 16:02:10 | 只看该作者
6. Your ad in today’s China Daily interests us and we will be glad to receive samples with your prices.

对你们刊登在今天《中国日报》上的广告,我们很感兴趣。如能寄 来样品并附上价格,不胜欣慰。
53#
 楼主| 发表于 2011-12-3 16:01:44 | 只看该作者
5. We would appreciate your sending us the latest samples with their best prices.

请把贵公司的最新样品及最优惠的价格寄给我们,不胜感激。
52#
 楼主| 发表于 2011-12-3 16:01:24 | 只看该作者
4. Will you please send us your catalogue together with a detailed offer?

请寄样品目录和详细报价。
51#
 楼主| 发表于 2011-12-3 16:01:04 | 只看该作者
3. I would like to have your lowest quotations C.I.F. Vancouver.

希望您报成本加运费、保险费到温哥华的最低价格。
50#
 楼主| 发表于 2011-12-3 16:00:45 | 只看该作者
2. Prices quoted should include insurance and freight to Vancouver.

所报价格需包括到温哥华的保险和运费。
49#
 楼主| 发表于 2011-12-3 16:00:16 | 只看该作者
1. Our buyers asked for your price list or catalogue.

我们的买主想索求你方价格单或目录。
48#
 楼主| 发表于 2011-12-3 16:00:00 | 只看该作者
Dear Sir:

On the recommendation of your Chamber of Commerce, we have learned with pleasure the name and address of your firm. We wish to inform you that we specialize in the export of Chinese textiles and shall be glad to enter into business relations with you on the basis of equality and mutual benefit.

To give you a general idea of our products, we are sending you under separate cover a catalogue together with a range of pamphlets for your reference.

Please let us have your specific enquiry if you are interested in any of the items listed in the catalogue. We shall make offers promptly.

We look forward to your early reply.

Yours faithfully,

先生:

经你方商会介绍,我方欣悉贵公司的名称和地址。我公司专营中国纺织品出口,很乐意在平等互利的基础上与贵公司建立业务关系。

为使贵方对我方产品有全面的了解,我方另函寄去一本目录册及一套小册子,供参考。

如对目录中所列之商品感兴趣,请具体询价,我方将立即报价。

望尽快答复。
47#
 楼主| 发表于 2011-12-3 15:59:41 | 只看该作者
8. I look forward to working with you. (我期望与您 一起工作。)

look forward to sth. / doing sth.

例:We’re so much looking forward to seeing you again.

我们非常盼望再见到你。
46#
 楼主| 发表于 2011-12-3 15:59:20 | 只看该作者
7. to our mutual benefit (interest, advantage)

Expanding trade between us will be to our mutual benefit.
45#
 楼主| 发表于 2011-12-3 15:59:07 | 只看该作者
6. line 行业,(一类)货物

We have been in this line for many years. 我们经营这一行多年了。

This is a good line of hardware. 这是金属器具中的一批好货。
44#
 楼主| 发表于 2011-12-3 15:58:54 | 只看该作者
5. enclose 封入

We enclose a copy of our latest price list. 随函寄出我方最新价格表一份。
亦可用下列句型:

Enclosed is a copy of our latest price list.

Enclosed please find a copy of ……

Attached please find ……
43#
 楼主| 发表于 2011-12-3 15:58:38 | 只看该作者
4. look forward to 盼望(to 为介词)

We look forward to your early reply. 盼早复信。

We look forward to hearing from you soon. 盼早听到你的回复。
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